Customer Service

Shipping & Delivery
US Shipping: USPS First Class or Priority; 2 to 4 Business Days. International Shipping: USPS Express Mail International; 4 to 5 Business Days. USPS Priority Mail International; 7 to 10 Business Days. USPS First Class Mail International; Varies with Destination

Privacy & Security
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We use your email information to track your order and communicate with you about upcoming events, special offers or Artist information. We do not share it with any other business or entity. You can safely enter your entire card number when paying for your order through our secure server, which encrypts all submitted information.

Returns & Replacements
All sales are final. If you do experience a problem with your order, please contact Plug Research Music Customer Service at 25 Santa Cruz Way, Camarillo, CA 93010 or via email at order[@] Make sure to include complete contact and order information in your email or correspondence.

Plug Research Music’s Online Shop accepts only PayPal.

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